*sob sob sob* kundi ko lang sya peborit na chicklit writer *sob sob sob*
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date Aug 1, 2007 8:38 AM
subject Re: Fwd: Aniceto/Rodolfo PAL Record / BM63P2 GUM/MNL/GUM
mailed-by pal.com.ph
Dear Mr. Aniceto,
We apologize for the incident . Our Customer Relations Office is now
investigating this matter. Please expect their further communication.
Again our apologies,
Gigi D. Mediarito
WEBSITE MANAGEMENT
Corporate E-Business Department
Philippine Airlines
http://www.philippineairlines.com
2)
On 8/1/07, Poch_Azucena@pal.com.ph wrote:
First of all, allow us to thank you for sharing with us and bringing to our attention the ordeal of our passenger, Mr. Rodolfo Aniceto.
We sincerely apologize to what transpired during his trip back to Guam.
I have endorsed your email to our Customer Relations, Manila Airport Services and Office of the President of Philippine Airlines. We will certainly look into this matter and secure the handling details of this case.
Once again, kindly extend our apology to Mr. Aniceto.
Very truly yours,
POCHOLO M. AZUCENA
Manager
GSA Relations and Charter Services
Philippine Airlines
7th Floor, PAL Center, Legazpi Street
Legaspi Village, Makati City, Philippines
Phone: (632) 818 7193
Fax : (632) 893 2216
3)
from Sarah_Reyes@pal.com.ph
date Aug 3, 2007 3:45 PM
subject Re: Fw: Aniceto/Rodolfo R/BM63P2 GUM/MNL/GUM
mailed-by pal.com.ph
Dear Mr. Aniceto,
As promised in our acknowledgement email sent last July 31st,
we shall correspond with you again the soonest we receive
all the handling reports from the offices concerned.
Thank you for your further patience.
Sincerely,
SARAH
MA. SARAH S. REYES
Customer Management Officer
Customer Relations
Tel. no: (632) 8172844
Fax no: (632) 8943930
It’s been a week but all I get was sorry and further patient.
WHY IS PAL TAKING SO LONG TO ANSWER ME?
They are most likely trying to lose/mislay all pertinent records about my complain. The next we knew the records were all washed out by the computer and forget all about it. And that’s it and nothing more.
What are they are covering and washing out?
Or was there ever an investigation being done?
Was there ever a looking out and securing of the handling details being made?
Or may I say what I am expecting.
A poor old man should not anticipate anything from the Giants.
Their staff shoo the old dogs and that’s it. PAL THINKS THAT
No matter what clarification you need if you are poor you will never get it.
I need explanation on the terrible dilemma we went through.
Winning a PAL Ticket back home is such a joy but had left us bad memories hard to forget. We have earned respect in our lives somehow.
WHY MUST THIS BE DONE TO US IN OUR RIPEN YEARS?
I have lived in Guam for many years. My sons are all in the mainland.
I should have thrown my PAL ticket our have donated it to the dogs instead.
I should have considered Hawaii for my wife cataract surgery than my country. I should have spared us from this bad experience.
Or I should have taken Continental Airlines.
Khursten: Yes! Now, if I can only learn how to ride a bike XD
tokyorose: Chicklit is one of my guilty pleasures, and Meg Cabot is one of my favorite authors 😀
Mr. Guru: I think that’s what endeared me to the books and the place…how mere words were able to convey that magic…
]]>it’s amazing that you are inspired more through books with no pics of Italy, just the descriptive words and an author’s imagination!
]]>My dream is to go round the city in a vespa. Naks! Like Audrey Hepburn on Roman Holiday. lol.
]]>Was only there for a week as I’ve got a friend who was tagging along (which was a departure from my usual solo trips) and hence I couldn’t spontaneously extend the stay to see more.
Definitely got to make another trip there! Will post photos soon.
]]>Sarah: Meg Cabot is love!
Wei: Waaaah! Where in Italy did you go?
Manny: Thanks! Oh, I want to go to Antarctica too! 😀
Joji: What an experience! I think it’d be better if you e-mail that to the people at PAL 🙂
David: Greece! Another country in my ever growing list…
travelphilippines: And the men! Heehee.
Anna D: You’re priceless Anna XD
Christine: Full Montezuma! I also loved that book! I chanced upon it in an opportunity shop for only AU$0.50 XD I haven’t read the books you listed yet.. thanks for the recommendations!
]]>If you liked Vroom with a View, you’ll also like The Fulle Montezuma – but this one is about him in S. American. Fun read! For other Italy-related books, have you read Eat, Pray, Love or Bella Tuscany?
]]>jk. ^^
It’s pretty cool how books can paint an image in our head. It’d really suck though if your experience wouldn’t even match to the experiences of those authors/characters. Hahaha. But anyhoo, yeah Italy is definitely in my list, too. Mostly because of the pretty landscapes. ^^
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